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AlmadenAssist Appliance Repair (we, our, us) is committed to ensuring the privacy and protection of your personal information. This Privacy Policy describes the types of information we collect from users of our website, www.almadenassist.com (the Site), how we use this information, and the rights you have in relation to this information.

Information We Collect

We collect information directly from you when you fill out our service request form on the Site. This may include your name, phone number, email address, and any additional information you choose to provide in your request for services. Additionally, we may collect non-personal browsing data such as your IP address, browser type, and website usage through cookies or web beacons to enhance user experience.

Use of Information

The information collected through the Site is used primarily to provide our appliance repair services and respond to your service inquiries. By submitting your information, you agree that we and our trusted partners may contact you via phone, email, or text for service-related purposes.

Sharing of Information

We may share your information with trusted partners who assist us in operational and service needs, such as scheduling and logistics. We do not sell your personal information to third parties. Our partners are obligated to protect your information and use it only for service-related purposes.

Non-Personal Information

We use cookies and similar technologies to collect non-personal browsing data to improve our Site's functionality and user experience. You may set your browser to refuse cookies, but this may affect the availability and functionality of the Site.

Dispute Resolution and Limitation of Liability

By using our Site, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the Site or services. You also agree that the maximum compensation for any claims is limited to $100. Each party will bear its own legal fees and expenses in the event of a dispute.

Your Rights

You have the right to request access to or correction of your personal information we hold. You may also request deletion of your information from our records. To exercise these rights, please contact us at (408) 300-7342.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Your continued use of the Site after the changes have been implemented constitutes your acceptance of the changes.

For any questions regarding this Privacy Policy or your personal data, please contact us at (408) 300-7342.